Privacy Policy

1. Introduction

The protection of your personal data is an important concern for us. In this privacy statement, we inform you about which personal data we collect, how we use it, and what rights you have as a data subject.

2. Responsible Party

Black Forest Studios GmbH

Dietenbacher Str. 20 – 22

Kirchzarten, Germany

Email: contact@blackforest-studios.com

Phone: +49 (7661) 988 600-0

3. Purposes and Legal Basis of Data Processing

We process your personal data in accordance with the General Data Protection Regulation (GDPR) based on the following legal grounds:

Article 6(1)(a) GDPR (Consent) – e.g., for newsletter subscriptions or certain cookies.
Article 6(1)(b) GDPR (Contract Performance) – e.g., for bookings and ticket orders.
Article 6(1)(f) GDPR (Legitimate Interest) – e.g., for security measures or web analysis.

4. Collection and Processing of Personal Data

4.1 Visiting Our Website

When visiting our website, the following data is automatically collected:

IP address (anonymized)
Date and time of access
Visited pages
Referrer URL (the referring page)
Browser type/version and operating system

This data is processed based on legitimate interest to ensure the functionality and security of our website (Article 6(1)(f) GDPR) and is deleted after 12 months.

4.2 Contacting Us

If you contact us via email or contact form, we store your data to process your inquiry. The data will be deleted after 12 months unless there are legal retention obligations.

4.3 Ticket Orders and Contracts

For ticket orders or bookings, we collect:

First name, last name
Contact details (email, phone number)
Payment information

This data is used for contract fulfillment in accordance with Article 6(1)(b) GDPR and is deleted 3 years after the contract ends.

5. Cookies & Tracking Technologies

Our website uses both technically necessary and optional cookies. Optional cookies (e.g., for Google Analytics) are only set with your consent.

You can change your cookie settings at any time via this Link.

5.1 Google Analytics & Google Ads

We use Google Analytics and Google Ads for web analysis and advertising. Provider: Google LLC, USA.

Data types: IP address (anonymized), duration of visit, interactions
Legal basis: Consent (Article 6(1)(a) GDPR)
Data transfer to third country (USA): Standard Contractual Clauses (SCCs)
Revocation: Adjust Cookie settings

5.2 Meta (Facebook, WhatsApp Integration)

Our website contains links to Meta services (Facebook, WhatsApp). Data is only transmitted to Meta after your consent.

Legal basis: Consent (Article 6(1)(a) GDPR)
Data types: IP address, browser information
Revocation: Adjust Cookie settings

6. Data Retention and Deletion

Personal data is only stored for as long as necessary for the respective purposes or as required by legal retention obligations. Specifically:

Contact inquiries: 12 months after completion of processing
Contract data: 3 years after the end of the contract (statutory limitation period)
Web tracking data: 14 months (Google Analytics)

7. Your Rights as a Data Subject

You have the following rights:

Right to access (Article 15 GDPR) – What data we have stored about you
Right to rectification (Article 16 GDPR) – Correction of inaccurate data
Right to erasure (Article 17 GDPR) – Deletion of your data, unless there are legal obligations to the contrary
Right to restriction of processing (Article 18 GDPR) – Limitation of data processing
Right to data portability (Article 20 GDPR) – Provision of data in a structured format
Right to object (Article 21 GDPR) – Against processing based on legitimate interest

Please send inquiries to: